Order Protection
for Perishables
Add an optional protection toggle at checkout. Around 73% of perishable shoppers opt in, adding roughly $10 in revenue per protected order — and giving your support team a clean path to refunds and replacements when something goes wrong.*
*Approximation based on average user experiences. Results vary by store, AOV, and product mix.
Protect Every Perishable
Order With Confidence
Shipping issues happen, even when you do everything right. Weather hits, trucks get stuck, packages disappear. Order Protection turns those moments into smooth resolutions — customer files through the protection flow, your team approves it, money's back where it should be.
Let Customers Protect Their Own Shipments
A simple checkbox at checkout: "Protect this shipment." Around 73% of perishable shoppers say yes when given the option. They feel covered, you reduce the chargeback risk, and the box ships either way.*
Create Supplemental Revenue Effortlessly
Around $10 in extra revenue per protected order, on average. At a 73% attach rate across a few thousand orders a month, that adds up to real money — and it more than covers the cost of handling the spoilage cases when they hit.*
Make Post-Purchase Support Easier
When a protected shipment goes sideways, the resolution is built in. Customers file directly through your branded flow, your team approves replacements or refunds in a couple clicks, and the whole exchange feels handled — not adversarial. Your support inbox stops being the place perishable problems go to die.
Benefits of Offering Shipping
Order Protection
Increase Customer Confidence at Checkout
Around 73% of shoppers add protection when offered. Confidence gets buyers across the line.*
Boost Store Revenue Without Added Work
Around $10 in extra revenue per protected order. Set it up once — it pays for itself the first month.*
Reduce Customer Support Friction
A protected order has a built-in resolution path. No more long email threads about thawed boxes.
Strengthen Buyer Trust for Repeat Purchases
Customers who feel covered come back. Customers who got burned and weren't covered don't.
Support Perishable Shipments More Effectively
Frozen and refrigerated orders carry higher risk. Protection turns the inevitable failure into a recoverable one.