Instant Rate Check

Order Protection
for Perishables

Give your customers peace of mind when ordering frozen, refrigerated, and time-sensitive products from your store. ShipFare adds optional protection at checkout so buyers can safeguard their shipments and feel confident completing their purchase. You increase trust, reduce support overhead, and create a simple new way to grow supplementary revenue.

Order Protection
Full Perishability Coverage
Customer Pays 3% of order value
Order Protection
Safeguard perishable shipments against delays, damage & more.
$4.50
2,847
Orders Protected
+$4,210
Extra Revenue
Feature Breakdown

Protect Every Perishable
Order With Confidence

Shipping issues can happen even under the best conditions. Weather, delays, or transit issues can impact the delivery experience, especially for temperature-sensitive shipments. ShipFare lets customers add shipping order protection at checkout so you can resolve issues quickly and strengthen your relationship with every buyer.

Let Customers Protect Their Own Shipments

Buyers can choose shipping order protection directly in checkout. This small add-on gives them peace of mind while helping your team resolve delivery issues smoothly.

Checkout PreviewCustomer View
Wild Caught Salmon Sampler
Qty: 2 · FedEx Priority Overnight
$134.00
Protect My Order
Added
Covers spoilage, damage, and lost packages up to the full order value.
Spoilage
Damage
Lost package
+$3.49
Subtotal$134.00
Shipping$22.50
Order Protection$3.49
Total$159.99
Place Order · $159.99

Create Supplemental Revenue Effortlessly

Each time a customer selects protection, your store earns additional revenue. This creates a reliable, low-effort way to increase average order value and offset your shipping support costs.

Protection Revenue+18% MoM
This Month
$2,847
Protection revenue
AOV Lift
+$3.82
Per order average
Monthly Revenue
Oct
Nov
Dec
Jan
Feb
$2.8k
Mar
How It Adds Up
Total Orders
This month
745
Protection Opt-In
68% adoption rate
507
Support Cost Offset
Revenue minus claim payouts
$1,920
Zero effort required · Revenue grows with every protected order

Make Post-Purchase Support Easier

Weather is one of the most common contributors to perishable delivery failures. Early detection helps you plan ship days more effectively, avoid unsafe delivery windows, and protect inventory from preventable losses.

Support Center4 Open
Quick Actions
Look Up Order
File Claim
Reship Order
Issue Refund
Recent Ticket
#TK-1087Open
Sarah M. · Order #SF-20512 · Arrived warm
12m ago
Auto-Pulled Context
Carrier
UPS Next Day Air
Delivered
Fri, March 7 · 4:12 PM
Temp at Delivery
94°F · Above threshold
Protection
Full Coverage · Active
Suggested Resolution
Customer has active full coverage. File claim for spoilage and issue reship via FedEx Priority Overnight.
All order context in one place · Resolve tickets without switching tools
Why It Matters

Benefits of Offering Shipping
Order Protection

Increase Customer Confidence at Checkout

Shoppers are more likely to complete a purchase when they know they can protect their perishable order.

Boost Store Revenue Without Added Work

Each protection add-on contributes new revenue while requiring minimal setup.

Reduce Customer Support Friction

Shipping issues can be stressful for both sides. Protection creates a smoother, more predictable workflow.

Strengthen Buyer Trust for Repeat Purchases

A protected delivery experience encourages customers to return to your store.

Support Perishable Shipments More Effectively

Frozen and refrigerated goods have higher delivery risks. Protection helps mitigate that risk.

Full Perishability Coverage on Every Plan

Make Ship Happen

Ship your perishables smarter than ever. Join hundreds of DTC brands that trust ShipFare.

No contract required · Cancel anytime · 28-day free Scale trial